Our products are delivered by Internet download. Purchases are approved and processed via a third party, Sendowl. Orders are typically processed within 1 hour but could take up to 24 hours to complete. After your order is processed you will receive a confirmation email that serves as your electronic purchase receipt. This email will also contain the information you need to access your downloads.
While we allow you to complete a reasonable number of downloads, we will not tolerate download abuse. We reserve the right to terminate your access to our download servers.
Your satisfaction with our products is important to us. However, due to the nature of our products being downloadable we generally don’t offer refunds.
If you change your mind about your purchase and you have not downloaded our product, we will be happy to issue you a refund upon request.
Refund requests made after you have downloaded our products are handled on a case-by-case basis and are issued at our sole discretion. All refund requests must be made within 30 days of your original purchase.